Tuesday, October 21, 2008

Reporting Violations

Since auction sites can’t possibly monitor all the items they are selling, they
rely on the membership to help them.

Each site has its own rules for reporting behavior. The most advanced of these
is eBay’s VeRO (Verified Rights Owner) program. If you own “intellectual
property,” you can be a VeRO member. This means that if someone is using
your ad copy, your course information, your logo or copyrighted item, you can
do something about it.
Members of the VeRO program include hundreds of law enforcement officials
and representatives from companies who are very zealous in the protection of
their property. eBay doesn’t prosecute people but it will suspend them
permanently. Federal governments sometimes prosecute offenders.

eBay developed the Verified Rights Owner (VeRO) Program to facilitate cooperation between eBay and rights owners protecting their intellectual property rights.

How to report a listing to eBay

The following steps are for reporting a listing to eBay. Only the intellectual property rights owner can report potentially infringing items or listings through eBay's VeRO Program. If you are not the intellectual property rights owner, you can still help by getting in touch with the rights owner and encouraging them to contact us. For a list of rights owners who participate in our VeRO program, view the list of About Me Pages.

Step One:
If you have a good faith belief that a listing on eBay infringes your copyright, trademark, or other intellectual property rights, all you need to do is download our Notice of Claimed Infringement (NOCI) form, fill it out, and fax it to eBay. Download eBay's NOCI form
Note: You will need Adobe® Acrobat Reader to view and print our NOCI form. You can download a free copy at Adobe's Web site.

Step Two:
After we receive your first NOCI, eBay will send you an electronic version of our NOCI form as well as instructions on how to submit future reports electronically.

Step Three:
We encourage you to educate eBay users about your products and legal positions by creating an "About Me" page. We have found that many of our users cease listing potentially infringing items when presented with such information.

You can know more about the program at:-
http://pages.ebay.com/help/policies/questions/vero-ended-item.html
http://pages.ebay.com/help/tp/programs-vero-ov.html
http://pages.ebay.com/help/sell/compliant-listings.html

You can know more about reporting feedback at :-
http://pages.ebay.com/services/forum/feedback.html

You can report suspicious activity at :-
http://feedback.ebay.com/ws/eBayISAPI.dll?LeaveFeedbackShow


If you mistakenly break the rules, chances are nothing will happen, if you can convince eBay that is was an honest mistake. But repeat offenders don’t receive the benefit of the doubt.

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